Service User Profiles
Centralised profiles containing personal details, NHS number, GP details, next of kin, communication needs, preferences, outcomes, and key care information.
Features
Care Intelligence Features
Designed for UK care providers, CareIntel AI helps identify documentation gaps, support compliance monitoring, and support inspection readiness.
AI Support Plan Generator
AI-assisted documentation tools to help draft person-centred support plans faster. All AI-generated content remains manager-reviewed before use.
Daily Records
Easy-to-use daily logging system supporting more consistent care records for care delivered, mood, nutrition, appointments, activities, and observations.
Voice-to-Record
Staff can speak naturally and CareIntel AI helps turn voice notes into clearer professional care records while keeping the original meaning.
Professional Updates
Log updates from GPs, district nurses, social workers, occupational therapists, physiotherapists, SALT teams, hospitals, CHC teams, and other professionals.
Family Updates
Record family communication, concerns, requests, feedback, compliments, agreed actions, and follow-up dates.
Changes in Care Needs
Track improvements, deterioration, new support needs, reduced needs, medication changes, mobility changes, nutrition concerns, behaviour changes, and mental health changes.
Monthly Review Triggers
Every service user has a review cycle. CareIntel AI highlights reviews due soon, due today, and overdue.
Risk Assessments
Create and manage care-related risk assessments including falls, medication, safeguarding, environmental, fire, and financial abuse risks.
Compliance Dashboard
Monitor review compliance, support plan compliance, risk assessment compliance, missing information, overdue actions, and documentation gaps.
Inspection Readiness Support
Prepare better evidence using review summaries, audit trails, support plan records, daily records, risk assessments, and governance reports.
Staff Logins & Audit Trail
Every staff member logs in with their own account. Actions are linked to the correct staff member to support accountability, confidentiality, GDPR, and audit readiness.